Wednesday, March 24, 2010

GE Money (Gap Visa Card) Sucks - Part I

Yes, I'm embarrassed to say I have a Gap Visa Card. But there was a time when I was buying a lot of stuff at the Gap and it seemed to make sense. Then I never got rid of it because it's handy at Banana too.

Because I love my American Express card, I hardly ever use anything else. And as a result, my other cards have very low limits on them. This was really never a problem until I decided to buy my wedding dress in Jersey (a story for another time.)

The store that carried the dress I love did not accept American Express. So out came the Gap Visa. It was the only other credit card I had in my wallet at the time, and I was set on using it (it's not an easy proposition to find a friend to drive you an hour out from the city to northern Jersey .)

Long story short, the charge was rejected. I called GE Money (Gap Visa Card issuer) to find out what the problem was and they said that they had to enter my 3-digit security code at the register. I hung up and shared this information with the woman selling me the dress.

Problem (one of many) was, the machine didn't prompt her for a security code. She tried two more times and for whatever reason, the charge went through on the third try. This was all very embarrassing and annoying, but it didn't stop there. To be continued in the next post.

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